Terms of service

FELT GOOD - TERMS OF SERVICE

OVERVIEW Welcome to FELT GOOD! Throughout the site, the terms “we”, “us” and “our” refer to FELT GOOD (Berksoy LLC). FELT GOOD offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. FELT GOOD is powered by Shopify to provide you with our online store and Services.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.

SECTION 1 - ACCESS AND ACCOUNT By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

To use our Services, browse our online stores, or purchase any products, you may be required to provide certain information such as your email address, billing, payment, and shipping details. You warrant that all information you provide is accurate, current, and complete.

You are exclusively responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You may not transfer, sell, or assign your account to any other person.

SECTION 2 - PRODUCTS We make every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.

All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

SECTION 3 - ORDERS When you place an order, you are making an offer to purchase. FELT GOOD reserves the right to accept or decline your order for any reason at our sole discretion. Your order is not considered accepted until it is confirmed by FELT GOOD. Payment must be received and processed before an order can be accepted. Please check your order details carefully before submitting; once accepted, FELT GOOD may not be able to accommodate cancellation requests.

All products purchased are subject to return or exchange only according to our Return and Refund Policy.

You represent and warrant that the products purchased are for your personal or household use only, and not for commercial resale or export.

SECTION 4 - ACCURACY OF BILLING AND ACCOUNT INFORMATION Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise stated, published prices do not include taxes, shipping, handling, or customs duties.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

You warrant that: (i) the credit card information you supply to us is true, correct and complete, (ii) you are duly authorized to use such credit card for the purchase, and (iii) charges incurred by you will be honored by your credit card company.

SECTION 5 - SHIPPING AND DELIVERY We are not responsible for shipping and delivery delays. All delivery times are estimates and are not guaranteed. We are not liable for delays caused by the shipping carrier, customs clearing procedures, or any events beyond our reasonable control. Risk of loss and title for the items pass to you upon our delivery to the carrier.

SECTION 6 - INTELLECTUAL PROPERTY Our Services, including all trademarks, brands, texts, images, graphics, product reviews, video and audio content, and their design, selection, and arrangement, are owned by FELT GOOD, our affiliates, or licensors and are protected by US and international patent, copyright, and other intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services without our prior written consent.

SECTION 7 - OPTIONAL TOOLS We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

SECTION 8 - THIRD-PARTY LINKS Certain content, products and Services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

SECTION 9 - RELATIONSHIP WITH SHOPIFY FELT GOOD is hosted and powered by Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and Services to you. However, any sales or transaction is made directly between you and FELT GOOD. By using the Services, you acknowledge that Shopify is not responsible for any aspect of sales, products, or services purchased from FELT GOOD, and you hereby release Shopify from any liability arising from your transactions with FELT GOOD.

SECTION 10 - PRIVACY POLICY Your submission of personal information through the store is governed by our Privacy Policy. Our platform is hosted by Shopify, and Shopify collects and processes your personal data to provide and improve the Services in accordance with Shopify's Privacy Policy.

SECTION 11 - COMMENTS, FEEDBACK AND OTHER SUBMISSIONS If, at our request or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

SECTION 13 - PROHIBITED USES In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 14 - AGENTS 14.1 This section applies if you use, permit, enable, or deploy an Agent to access, use, or interact with any Service. "Agent" means any software or service that performs autonomous or semi-autonomous actions on behalf of a person or entity, including AI tools or automated agents.

14.2 No Agent may access, use, or interact with the Services unless it identifies itself at all times and strictly complies with the requirements in Section 14.4.

14.3 We may restrict, block, or modify how and in what manner any Agent accesses or interacts with the Services using technical measures.

14.4 Agents must: (i) declare their identity clearly in all HTTP/HTTPS requests by using the user-agent string “Agent/[agent name]”; (ii) not mask or disguise automated activity by mimicking human behavior or circumventing CAPTCHA tools; and (iii) comply with all safety and access control measures set by us.

SECTION 15 - TERMINATION We may terminate this agreement or your access to the Services (or any part thereof) at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

SECTION 16 - DISCLAIMER OF WARRANTIES EXCEPT AS EXPRESSLY PROVIDED BY FELT GOOD, THE SERVICES AND ALL PRODUCTS DELIVERED TO YOU THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

SECTION 17 - LIMITATION OF LIABILITY IN NO CASE SHALL FELT GOOD, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, INTERNS, SUPPLIERS, SERVICE PROVIDERS OR LICENSORS, OR SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICE OR ANY PRODUCTS PROCURED USING THE SERVICE.

SECTION 18 - INDEMNIFICATION You agree to indemnify, defend and hold harmless FELT GOOD, Shopify and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 19 - SEVERABILITY In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us.

SECTION 21 - ASSIGNMENT You may not assign, transfer, or delegate this agreement or any of your rights and obligations hereunder without our prior written consent. We may assign, transfer, or delegate our rights and obligations under these Terms without your consent or prior notice.

SECTION 22 - GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Wyoming and the federal laws of the United States. You and FELT GOOD submit to the exclusive jurisdiction of the courts located within the State of Wyoming.

SECTION 23 - CHANGES TO TERMS OF SERVICE You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

SECTION 24 - CONTACT INFORMATION Questions about the Terms of Service should be sent to us at hello@feltgood.net.

Our contact information is posted below:

Company Name: Berksoy LLC

Trade Name: FELTGOOD

Email: hello@feltgood.net

Business Address: 30 N Gould St Ste N, Sheridan, WY 82801, United States